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Application Support Management – Hexanest
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Management

Hexanest offers a comprehensive set of Application Management Services, including upkeep, optimization, and innovation.

Benchmarking Performance

Our Application Management Solutions monitor performance and make modifications on a regular basis, improving applications while lowering management expenses.

Risk Mitigation and Governance

We create and implement effective risk reduction measures, as well as track key performance indicators. You strike the ideal balance between high performance and low risk.

Customer Service Desk

Our support center is available 24 hours a day, 7 days a week, assuring a prompt response to any essential difficulties.

Lifecycle Application Management Systems

Strategies for Application Support Systems

  • Our Hexanest team will assist you in developing an AMS strategy to support your company.
  • Make a list of your application’s objectives.
  • Choose the right tools and software for the job.
  • Create an infrastructure that maximizes performance.

Platform Innovation & Optimization

  • To speed up the development, configuration, and execution of AMS, we use a uniform approach and integrated toolbox.
  • Improve user engagement
  • Improve your technology.
  • Manage a large number of applications

App Evolution & Risk Mitigation

  • We maximize the return on investment (ROI) of your existing apps while also bringing new ideas to the table to improve your results.
  • Examine your submissions.
  • Enhance your procedures.
  • Enhance the usefulness and dependability of the system.

Profiling and Support for Applications

  • We analyze the app to see what kind of aid you’ll need and how we can help you deal with change.
  • Continual service management
  • Examine the situation and find a solution
  • For continuous progress, implement change.

Assistance with resourcing

  • Hexanest delivers qualified personnel. The application is managed by the customer according to their work schedule.
  • It’s easy to set up and fills in the holes in current support systems.
  • Businesses with shifting needs and ambiguous responsibilities that necessitate ad hoc actions
  • Fees are set based on the resources required.

Model of Joint Management

  • With shared responsibility, the Hexanest team collaborates with the customer to establish the scope of an AMS framework.
  • Outsourced services result in cost reductions.
  • Businesses who wish to outsource application management that isn’t strategic.
  • Fees that are fixed and based on services with a specified scope.

Outsourcing that is carefully managed

  • In order to manage work, Hexanset is accountable for established deliverables in partnership with the customer.
  • Hands-off outsourcing combined with tight cooperation.
  • Businesses that desire to delegate some AMS duties while maintaining control over others.
  • Fees based on SLAs

Outsourcing in its totality

  • Hexanest is in charge of the entire application administration process. The amount of client involvement is limited.
  • AMS is completely hands-free.
  • Businesses who wish to completely delegate their AMS responsibilities while being confident that their applications are constantly optimized.
  • Fees that are defined and based on the value that is generated.